Shipping Instructions

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Black Cat Delivery Service

Professional and fast delivery service to deliver every sentiment you cherish.

Delivery area

01

counties and cities on the main island of Taiwan

02

Penghu area

03

Kinmen, Greater Kinmen, Lesser Kinmen

04

Xiaoliuqiu

05

All areas of Matsu

06

Green Island

Notes

1

You will receive the goods within 1-3 business days after they are shipped.

2

Home delivery service is not available in the following areas:

Delivery areas not provided

Yilan County - Diaoyutai Islands (Complete)
South China Sea Islands - Dongsha (complete), Nansha (complete)
Penghu County - Magong (Hujing Island, Tongpan Island), Wang'an (complete), Qimei (complete), Baisha (Dacang Island, Yuanbei Island, Niaoyu Island, Jibei Island)
Kinmen County - Lieyu (Dadan Island, Erdan Island), Wuchiu (all)
Taitung County - Orchid Island (All)

※ Note: We do not provide mail-to-mail service between outlying islands or between outlying islands and within the island.
For example, since both Matsu and Penghu are outlying islands, Matsu does not offer mail delivery services to Penghu, nor does it offer mail delivery services within Matsu.

Package tracking

Black Cat Delivery System

Go to track your package →

Enter the "Delivery Number/Waybill Number" (12 digits) on the waybill to check the current status of the package.

When entering the package tracking number, please do not enter "-", Chinese characters, or full-length numbers; only enter the number.

Delivery time

Shipping Time Notice

Normal shipments are made from Monday to Friday ; no shipments are made on Saturdays, Sundays, and public holidays .

All items are shipped sequentially. If you have urgent needs, we suggest you contact customer service to confirm arrangements before placing your order.
Thank you for your support and understanding!